ISO 13611 "Community Interpreting"
Community interpreting is bi-directional interpreting that takes place in the course of communication among speakers of different languages.
ISO 13611 establishes criteria and recommendations for community interpreting during oral and signed communication that enables access to services for people who have limited proficiency in the language of such services. The standard also provides guidance for the provision of community interpreting services. It establishes and provides the principles and practices necessary to ensure quality community interpreting services for all language communities, for end users, as well as for requesters, and service providers.
The LICS® certification scheme endorses the criteria and recommendations of ISO 13611 and thus enables community interpreting service providers (CISP) to achieve certification.
Here you can find a preview: ISO 13611 (PDF)