ISO 17100 "Translation Service Providers"
Since the European Standard EN 15038 “Translation services – Service requirements” was published in 2006, the market for certifying Translation Service Providers (TSPs) has been constantly developing. By 1st May 2015 EN 15038 was replaced by the International Standard ISO 17100.
ISO 17100 specifies requirements for all aspects of the translation process directly affecting the quality and delivery of translation services. It includes provisions concerning the management of core processes, minimum qualification requirements, and the availability of resources.
The standard is intended for implementation by TSPs of any size. Certification according to ISO 17100 requires all the provisions to be met, but the methods of implementation may differ depending on the size and complexity of the organization and, in some cases, on the volume and complexity of the translation service being requested of the TSP.
LICS® ISO 17100 certification is therefore suitable for:
- translation agencies (without internal translators),
- translation companies (with employed translators),
- individual translators who collaborate with others translators.
Here you can find a preview: ISO 17100 (PDF)